From Excess to Expertise: The Overconsumption Problem No One Talks About in Esthetics
Most treatment rooms start as orderly, organized and uncluttered, but as the time passes become taken over by supplies and equipment. Imagine overfilled shelves, crowded carts, a chaos of cords on the floor creating a trip hazard. A place of solace and relaxation for our clients may easily become a stressor for the esthetician when overconsumption takes over. As time passes, we collect more devices and products to seemingly enhance our offerings, but end up cluttering our spaces and draining our finances in the process; because more products and devices don’t necessarily create better treatments, intention and efficiency do.
Like many of my peers, I too am guilty of going over budget at trade shows whenever a modality or brand sparks my interest. In the past, I have even purchased backbar products to use on one specific client. For estheticians wanting a clean slate, and less clutter on their shelves, I recommend doing a thorough deep dive into both backbar. When assessing the contents of your trolley and backbar, it’s best to compare products by their function within a treatment, to weed out product “duplicates” which do the same job. Keep the products you find yourself reaching for most often and don’t bother keeping products that didn’t perform, were too hard to apply or remove, or separated/curdled in consistency over time. The same should be done with unused and half-used bottles and jars and forgotten seasonal products that were only used once, like a fragrant pumpkin mask from 2025.
If the floor space is limited in your treatment room, a large multi-function device may seem like the ideal solution, but I recommend taking your time and understanding all the pros and cons before taking the plunge. Larger all-in-one devices often take up a big portion of space in the treatment room, will most-likely have a few functions that will never get used, and are a nightmare to repair. If purchasing a large device, always shop from a local manufacturer who has a repair department. If any function of the large machine stops working, you will need to ship the entire device to them for repair, thus leaving you without all the rest of the modalities for the entire repair period. I always suggest to purchase smaller devices, which are easy to store, transport and use, without fatiguing the practitioner’s hand or going over the client’s face with wires. When every option is available, decision-making becomes harder; not better. Focus on purchasing equipment in your scope, that you know how to use and feel confident using on the daily basis.
The problem with having too much isn’t just about overspending - a crowded treatment room often reflects scattered intention. Switching products and devices too often can lead to inconsistent results as well as underutilized investments. Navigating between too many products slows down treatments; excess equipment disrupts the flow. Clients notice an overly crowded treatment room, and it may be perceived as chaotic rather than professional. Always choose quality over quantity, for both products and equipment. Remember, there are many wonderful professional product lines without a minimum order or an opening order, so getting only the products you know you will use should never be a compromise. The best setup isn’t the one with the most options - it’s the one you use with purpose. Choose products and devices based on your treatment style, your space, your core client demographic and the services they request. Don’t make purchasing decisions based on a sale price, a trend or based on what looks good in somebody else’s room on social media. Clients don’t equate more machines or more products with better treatments - they feel confidence, flow, and a knowledgeable touch.
How to simplify in a nutshell:
- Define your core treatments – let your services guide you and dictate which items are most needed.
- Keep it simple by editing duplicates – keep one strong option per category in both devices and products.
- Audit device use – if you don’t find yourself reaching for a certain modality on a regular basis, reconsider keeping it.
- Be aware of your space – prioritize all countertop and floor space.
- Purchase with intention – if you don’t know have a clear rose for a device or product, reconsider buying it.